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LIMITED ONE-YEAR GUARANTEE General The labor and parts associated with the repair of your clock are guaranteed for a period of one year from the original return date. This guarantee covers only the labor and parts associated with the original repair. Repairs made under the one- year guarantee do not restart the one-year period that is based on the original repair date. The original repair date is the date that the clock is originally returned to you after repair and is stated on your copy of the Invoice. A pick-up and delivery charge of $25.00 may apply to repairs under this guarantee. Mileage will apply for all deliveries. Service Call Labor The labor charge for a service call has a limited guaranteed for a period of one year. You will not be charged for another service call if the failure is due to an oversight of the FixTickTock making the repairs or failure of any installed parts. Failure of parts that were not installed are not covered under the service call labor guarantee. Shop Labor Shop labor charges have a limited guaranteed for a period of one year. You will not be charged for shop labor if the failure is due to an oversight of the FixTickTock making the repairs or failure of any installed parts. Failure of parts that were not installed are not covered under the shop labor guarantee. If shop labor was not charged as part of the original repair, then, shop labor is not part of the one-year guarantee. Parts Parts installed during repair are guaranteed for one-year from the original repair date stated on your Invoice. Items and services not covered under the limited one-year guarantee: Service call labor not charged on the original repair Shop labor not charged on the original repair Pick-up and delivery charges Parts not installed by FixTickTock as part of a repair: Cables and chains Main springs and suspension springs Winding keys and cranks Batteries, even if installed by FixTickTock Adjustment of pendulum timing Tone of chime or striking mechanisms Hammer leathers or plastic inserts Cabinet wood, even if restored by FixTickTock Glass, even if installed by FixTickTock Abuse of any kind to the clock
FixTickTock.com
Clock Repair
256-572-7578
FixTickTock.com